FAQ

Where are your stores located?

Click here to find where our stores are located

What is your return policy?

At METRO we wish all our customers stay 100% satisfied. If a product does not meet the customer’s expectations and returns it, a full refund is offered.

What products are available at METRO?

All METRO supermarkets include a fresh fruit and veg department, a butchery, a delicatessen with wide varieties of local and imported cheeses and deli, a bakery, fresh seafood section, a cellar with a wide selection of wines and spirits from around the world, a very large grocery section plus home and garden items and vacation equipment.

Do you stock dairy-free, gluten-free, vegan, and organic products?

Yes to all of the above

Do you stock baby formula and baby foods?

The baby care section offers a wide selection of baby food, organic baby meals, baby milk formula, nappies, wipes, potties and all other necessary equipment.

How can I apply for a METRO Loyalty Card?

Yes, please find out how to apply here.

Do you stock souvenirs?

There is a souvenir section plus a section where you can find all the necessary items and equipment for your holidays at METRO Paralimni, Limassol, and LarnacaThere is a souvenir section plus a section where you can find all the necessary items and equipment for your holidays at METRO Paralimni, Limassol and Larnaca

Is there a cafeteria at METRO?

There is a cafeteria where you can enjoy your breakfast, lunch or afternoon tea/coffee at METRO Larnaca and METRO Paralimni. There is also a Mikel Coffee branch at METRO Strovolos.

Do employees speak English or Russian at METRO?

All employees speak English and some speak Russian. If you need assistance please ask a member of staff or go to the customer service desk, we will gladly offer help.